Shipping policy
Epromartly, we are committed to delivering your orders quickly and reliably across the United States.
Shipping Area
We currently ship only within the United States. We do not offer international shipping at this time.
Processing Time
All orders are processed within 1–2 business days (Monday to Saturday). Orders are not processed or shipped on Sundays or public holidays.
Shipping Time
Once your order has been processed, delivery typically takes 4–7 business days depending on your location within the USA.
Shipping Cost
We offer free standard shipping on all orders within the United States. There are no hidden fees.
Order Tracking
After your order is shipped, you will receive a confirmation email with a tracking number. You can use this to track your shipment at any time.
Delays
While we aim to deliver within the estimated time, delays may occur due to high demand, weather conditions, or courier issues. We appreciate your patience in such situations.
Incorrect Address
Please ensure that your shipping address is accurate at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact us. We will do our best to assist you, but we are not responsible for packages once they are confirmed delivered by the carrier.
Contact Us
Email: support@epromartly.shop
Phone: +1 310-345-4519
Thank you for choosing Epromartly.